Privacy policy

What we collect

• Account data: email address, name, and sign-in records.
• Purchase data: order contents and totals. Card details are handled by Stripe and never reach our servers.
• Learning data: slide progress, quiz and exam attempts, scores and certificates.
• Verification lookups: the certificate number searched, a hashed network address and browser type, used for rate limiting and abuse detection.
• Contact messages: what you send through our contact form.

How we use it

To deliver courses you purchased, save your progress, issue and host certificates, send transactional email (receipts, certificates, sign-in links), answer support requests, prevent fraud and improve the service. We do not sell personal data and we do not run third-party advertising.

Public information

When you earn a certificate, its number, your name as recorded on it, the course title, issue and expiry dates and status are visible to anyone who enters the certificate number on our verification page. This is the purpose of the certificate. Contact us to have a certificate marked revoked if you no longer want it verifiable.

Processors

We use Supabase (database, authentication and file storage), Stripe (payments), Resend (email) and Vercel (hosting). Each processes data under its own terms and security program.

Retention

Account and learning data are kept while your account exists. Certificate records are kept indefinitely so that verification keeps working. Verification lookup logs are kept for 12 months.

Your rights

You can view and update your profile at any time. Email support@planetiso.com to request a copy of your data or deletion of your account. Deleting an account removes personal data except certificate records required for verification, which are retained with the holder name as issued.

Cookies

We use strictly necessary cookies for sign-in sessions and the shopping cart. We do not use advertising or cross-site tracking cookies.

Contact

PlanetISO LLC, United States. support@planetiso.com.