General quality and complianceAwarenessFoundation

ESD Awareness

Why static you cannot feel destroys electronics, and how the ESD control program protects them

Duration: 1.5 hours
Modules: 4
Final exam: 70% to pass
Certificate: No expiry

$59

Lifetime access to the course and your certificate
Verifiable Certificate of Completion. Certificate does not expire.
3 exam attempts
Progress saved to your account on every slide

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Each seat is a single-use code. Send one to each learner; they sign in with their own account and earn their own certificate. Track progress on your Team page.

About this course

You cannot feel a discharge below about 3,000 volts. Many of the components you handle are damaged below 100 volts. The discharge that kills a part, or weakens it so that it fails months later in an aircraft, a satellite or a patient, is one you will never notice. This course explains why, and then teaches the control program that stops it.

You will learn how static charge is generated, what the human body model and charged device model describe, and why latent damage is a bigger problem than parts that fail at test. You will learn the elements of a control program written to ANSI/ESD S20.20 or IEC 61340-5-1: the ESD protected area, grounding, wrist straps, footwear and flooring, work surfaces, ionizers, garments and the daily checks that prove the controls still work. You will learn to read the ANSI/ESD S8.1 symbols, the difference between shielding and dissipative packaging, how to move parts between protected areas, what to do about insulators and how to protect parts during field service. The final module works through scenarios from the production floor, stores and customer visits, explains what an ESD audit looks for and sets out the short list of responsibilities every handler owns.

The course is for anyone who handles or works near electrostatic sensitive items at electronics, aerospace, defense and medical device sites, including stores, goods-in, rework, shipping, engineering and field service staff. No prior knowledge is needed.

The course closes with a 10-question examination drawn from a bank of 20. On passing you receive a PlanetISO Certificate of Completion with lifetime access to the course. The certificate does not expire.

What you will be able to do

Explain how triboelectric charging occurs and why discharges below human perception damage electronic components.
Distinguish the human body model from the charged device model and catastrophic from latent failure.
Describe the elements of an ANSI/ESD S20.20 or IEC 61340-5-1 control program and the purpose of each control in the ESD protected area.
Test and wear a wrist strap and footwear correctly, and respond correctly when a compliance check fails.
Identify the ANSI/ESD S8.1 symbols and choose the correct packaging for items inside and outside a protected area.
Recognize nonessential and process-essential insulators and apply the correct control for each.
Report a suspected ESD event and demonstrate the handler responsibilities an ESD audit expects.

Course outline

1
What static electricity is and why it destroys electronics
Triboelectric charging, why discharges far below human perception damage components, the human body model and charged device model, catastrophic versus latent failure, and what ESD costs.
About 20 minutes, then a module quiz
2
The ESD control program
The ESD protected area, the grounding system, wrist straps, footwear and flooring, work surfaces, ionizers, garments, what humidity does and does not do, and the daily compliance checks that prove the controls still work.
About 25 minutes, then a module quiz
3
Handling and packaging
The ESD symbols, the difference between shielding and dissipative packaging, labelling, moving parts between protected areas, insulators and process-essential items, and field service away from the EPA.
About 20 minutes, then a module quiz
4
Scenarios, audits and your responsibilities
Three scenarios that test the whole program, what an internal or customer ESD audit looks for, what to do when you suspect an ESD event, and the short list of responsibilities every handler owns.
About 20 minutes, then a module quiz
Final examination and certificate
10 questions drawn from the course bank. Score 70% or higher to receive your Certificate of Completion.

Who it is for

Assembly, test, rework and repair operators who handle printed circuit boards and components
Stores, kitting, goods-in and shipping staff who open or pack electronic items
Engineers, technicians and field service staff who work in or visit ESD protected areas
Supervisors, visitors and new starters who need ESD induction evidence

Prerequisites

None.

Questions

Does this course satisfy the training requirement in ANSI/ESD S20.20?

S20.20 requires initial and recurrent training for everyone who handles sensitive items, with records. This course provides the general awareness component and a record of completion. Your site's control plan sets the recurrence interval and must add site-specific content: your EPA boundaries, your testers, your packaging and your reporting route.

Is the course based on ANSI/ESD S20.20 or IEC 61340-5-1?

Both. The two standards are technically aligned and most control plans reference one or the other. The course names ANSI/ESD S20.20 limits where it quotes a figure, and your site's plan governs if it differs.

What certificate do I receive?

You receive a PlanetISO Certificate of Completion showing the course title, your name and your exam result. It does not expire. It is evidence of training for your ESD training record. It is not an accreditation and does not make you a certified ESD program manager, auditor or technician.

How long do I have access?

Lifetime access to the course and your certificate. You can revisit any module and download your certificate at any time.

What happens if I fail the exam?

You have 3 attempts. Each attempt draws a different 10-question set from the bank of 20, and module quizzes can be retaken without limit to prepare.

Does the course cover ESD as a safety hazard, such as ignition of flammable vapours?

No. It covers protection of electrostatic sensitive electronic items. Static as an ignition source in paint, solvent and powder handling is a health and safety topic covered by your site's safety procedures.

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About this course

What you will be able to do

Course outline

What static electricity is and why it destroys electronics

The ESD control program

Handling and packaging

Scenarios, audits and your responsibilities

Final examination and certificate

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